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Message from the President & CEO

Today's communications industry is filled with opportunity, complexity, extraordinary dynamics and fierce competition. Every day, service providers aspire to manage hundreds of new technologies, thousands of subscribers and millions of operational details. And there are hundreds of billions of dollars at stake.

Keeping the back office running smoothly has never been more essential or more challenging. The traditional approaches to service management and delivery tools simply aren't capable of delivering the speed, accuracy and quality required by today's dynamic industry. Service providers need an OSS that is designed to support their aggressive business plans—today and into the future.

At Eftia we offer the most innovative OSS on the market, with products designed to streamline and automate service management and delivery. But we offer much more than an OSS; we deliver competitive advantage. Our products offer optimal flexibility, scalability and speed to market. These key benefits give service providers the tools they need to maximize their existing business structures and continually bring new services to market ahead of the competition. Gaining and retaining market share is key to success, so we also give service providers the tools they need to focus on, and respond to, their customers.

These are challenging times for service providers. Everyone is taking a long hard look at where they are spending their money and allocating their resources. Choosing the right OSS has become more crucial than ever. Eftia helps service providers do more with less—less expenditure, less effort and less time. With our solutions in place, they can rest assured that their network and services are being managed efficiently and effectively.

At Eftia, we constantly strive to be leaders—in industry, technology and innovation—but our commitment to customers is always our first priority. We believe in building lasting, positive relationships with our customers, and we achieve this goal by investing heavily in our personnel. We hire individuals with extensive communications experience and then ensure that they gain intimate knowledge of our products. Because they understand the competitive landscape and how to effectively leverage Eftia products, our experts bring outstanding value to every project. Eftia has also formed strategic alliances with world-class companies throughout the global market. These partnerships enable us to efficiently deliver a more robust and integrated OSS solution.

Service providers can't afford to just cope; they must be equipped to compete. Establishing an OSS is the first step, but they also need a software provider that truly understands and responds to the challenges of their marketplace. At Eftia we take care of service providers' back office, so they can focus on their bottom line. With Eftia's instant service management and automation solutions in place, service providers can continually offer new services and differentiate themselves from the competition.

Stephen Parker
CEO and President