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(June 4, 2002 Ottawa, Canada)Eftia, a leading provider of operational support system (OSS) solutions for wireless and wireline service providers, today announced that it has allied with XINTEX, a leading provider of cross-business integration products for communication providers. Together, the two companies offer an innovative trading partner interconnection tool that enables service providers to acquire customers efficiently and cost-effectively and speed time-to-market of new services by substantially increasing order volumes while virtually eliminating errors.
The integrated solution combines the comprehensive Service Order and Trading Partner Interconnection Gateway functionality of the Eftia's Master.Scribe Suite with the advanced PreOrder and Customer Acquisition capability of XINTEX's OneClickPhone™ product suite. "Eftia has always sought to address the specific interconnection challenges facing service providers as they do day-to-day business with one another," says Stephen Parker, Chief Executive Officer at Eftia. "By combining our strengths with those of XINTEX in this joint solution, we have created a superior product that empowers service providers to readily meet their business challenges."
"We are very excited about this partnership," says Chuk Campos, Chief Executive Officer at XINTEX. "Our automated, online customer acquisition system is a perfect fit with Eftia's world-class product suite. The result is a truly unique and impressive product that extends, for both companies, the breadth of our OSS capabilities in the telecom market space."
With the Eftia-XINTEX joint solution, service providers can generate a service order and then manage the end-to-end fulfillment of that order, including all related electronic interaction with the incumbent. Increased accuracy and efficiency in processing lowers service provisioning costs and increases customer satisfaction.
About XINTEXXINTEX Information Services develops software solutions for Telecommunications providers. We have many years experience developing practical, scalable, flexible, cost effective solutions that address the Service Management and Business Management functions of our customers.
OneClickPhone™has two variations: OneClickPhone.Local™, and OneClickPhone.LD™ These are targeted at local and long distance communication service providers respectively.
OneClickPhone.Local automates customer acquisition for Local Exchange Carriers (LEC). It includes a web-based front end for customers to request a local service quote, electronic bonding software to retrieve relevant customer information from their incumbent carrier, and a web-based sales and ordering system to allow customers to tailor their services and place orders.
OneClickPhone.LD provides similar customer acquisition for long distance carriers. It includes a web-based front end for a customer to request a long distance service quote and electronic bonding software to retrieve the customer's information from the incumbent local carrier. It also optionally presents a rate comparison with the existing carrier, and verifies customer identity and order accuracy using the information provided by the incumbent local carrier.
>For more information, go to www.xintex.com or contact info@xintex.com
About Eftia
Eftia is a global leader in providing and deploying turnkey software solutions and extensible platforms that meet the business automation demands of communications service providers and large enterprises.
>Ai², which stands for Adaptable, Intelligent, Integrable, is a next generation, state of the art, application framework and engine to provide enterprise automation solutions for any industry. It enables the rapid, cost-effective creation of custom resource management related applications to meet specific business needs, offering a level of adaptability not seen in other products.
Eftia is a significant contributor to the New Generation Operations Systems and Software (NGOSS) led by the TeleManagement Forum, and is a focus member of the OSS through Java™ Initiative. Eftia is headquartered in Ottawa, Ontario, Canada.
For further information, please contact:
Tejpal Singh Kang
Eftia OSS Solutions Inc.
Marketing Communications
Phone: +91 22 25704504
Email: Tejpal Singh Kang