Eftia OSS Solutions Inc. and CSC BRASIL Announce Reseller Agreement
Alliance delivers complete service management solution to Brazilian market

(August 12, 2002 Ottawa, Canada) Eftia, a leading provider of operational support system (OSS) solutions for wireless and wireline service providers, and CSC BRASIL, a leading software distributor in Brazil, announced today a strategic reseller agreement to jointly serve the Brazilian communications market. Together, the companies will offer a fully integrated end-to-end OSS solution that improves service providers' efficiency while increasing revenues.

CSC BRASIL has agreed to market and support the Eftia Master.Scribe Suite of OSS products to telecom service providers in Brazil. "This agreement, between market leaders, will yield benefits to both companies, " said Stephen Parker, Chief Executive Officer at Eftia. "CSC BRASIL will help its customers introduce new services faster and more efficiently with Eftia's out-of-the-box applications, and Eftia will benefit from CSC BRASIL's long-standing established base in the Brazilian market as we further extend our global reach."

"CSC BRASIL wanted to partner with an OSS company offering the best and most functional solution which affords a proven return on investment, and Eftia was looking for a best-of-breed software distributor to support its telecom solutions and base technology in the Brazilian market," said, Mario Gajanigo Filho, General Manager Business Unit Remedy/Eftia at CSC BRASIL. "We suited one another's requirements perfectly and we're both excited about the resulting opportunities opening up to our companies."

Eftia has recently upgraded its market-leading Master.Scribe Suite to include multi-language support in addition to its existing capability to handle international telephone number formats, international address formats, and international facility types. CSC BRASIL is the leading provider of Enterprise Management applications in Brazil, as well as one of the most prominent systems management software distributors in the country. The Eftia-CSC BRASIL partnership promises to further both companies' goal of providing superior OSS solutions to new markets.

About CSC BRASIL

CSC BRASIL was founded in 1986. The company initially worked with productivity, performance management and capacity planning software for IBM mainframes. Along with the evolution of Information Technology, CSC BRASIL expanded its solutions for the corporate environment, providing software for distributed systems management. Guided by its philosophy of consistent growth its pioneering spirit, CSC BRASIL was the first company in Brazil to launch help desk and problem management products for UNIX and Windows platforms. CSC BRASIL has consolidated its leadership position in the Brazilian market in the automation and enterprise management areas.

About Eftia

Eftia is a global leader in providing and deploying turnkey software solutions and extensible platforms that meet the business automation demands of communications service providers and large enterprises.

Ai², which stands for Adaptable, Intelligent, Integrable, is a next generation, state of the art, application framework and engine to provide enterprise automation solutions for any industry. It enables the rapid, cost-effective creation of custom resource management related applications to meet specific business needs, offering a level of adaptability not seen in other products.

Eftia is a significant contributor to the New Generation Operations Systems and Software (NGOSS) led by the TeleManagement Forum, and is a focus member of the OSS through Java™ Initiative. Eftia is headquartered in Ottawa, Ontario, Canada.

For further information, please contact:

Tejpal Singh Kang
Eftia OSS Solutions Inc.
Marketing Communications
Phone: +91 22 25704504
Email: Tejpal Singh Kang

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