EFTIA ANNOUNCES STRATEGIC ALLIANCE WITH TATA INFOTECH LTD.
Alliance creates strong presence in Asia

Ottawa, Canada - January 21, 2003 - Eftia, a leading provider of operational support system (OSS) solutions for wireless and wireline service providers, today announced that it has allied with TATA Infotech Ltd., a leading provider of consulting services to the telecommunications industry. Together, the two companies will form a sales and marketing partnership within India and Asia Pacific, creating significant impact on the region.

"We are very excited about this partnership," says TATA's head of Marketing, Mr. A.B. Sharma. "The success of our organization has been based on our ability to provide a full range of IT services through our third party alliances. The strength and maturity of the Eftia product offering made them an addition to our team we simply did not want to do without."

With its Master.Scribe suite, capable of offering telecom providers the means to effectively manage costs and achieve significantly increased operational efficiencies, Eftia can assist Service Providers in the Asia/Pacific region in gaining control over their order management, inventory/network asset management, trouble ticket management and the management of telephone number or IP addresses. Eftia's solutions offer measurable return on investment in two key areas - reduced errors in order processing, leading to faster service establishment, and strictly managed network inventory, which in turn maximizes utilization and reduces expenses.

Already having the solution to capture the attention of service providers in Asia/Pacific, Eftia simply needed the perfect partner to leverage their product in this expanding market. As the leading systems integrator in India, with a 2,500 plus workforce worldwide and a track record of over 5,000 successfully executed projects, Tata Infotech Ltd, was an obvious choice. TATA has a clear understanding of the implementation of projects that entail the full range of IT services and solutions including, Software, Hardware, Networking and related services such as Installation, Training, and Support. They know the marketplace in Asia, are well respected within it, and have a level of penetration into government agencies that will allow them to aid Eftia in customer wins.

"As a premiere provider of consulting services to the telecommunications industry, TATA's broad, in-depth knowledge makes them a clear value add to our alliance portfolio," says Mr. Stephen Parker, Eftia President and CEO. "Together, our two organizations represent a formidable force in driving effective back office automation solutions for Asia Pacific's current and emerging service providers."

"The leadership positioning of both Tata InfoTech as systems integrator, and Eftia as an OSS solutions provider, will be a great advantage for telecom service providers, offering improved quality of services to customers in India & globally," says Mr. Stephen Vaz, Country Manager Eftia OSS solutions (Asia Pacific) Pvt. Ltd.

With this alliance firmly in place Eftia and TATA will be in a strong position to lead the way into the new millennium of OSS in Asia.

About TATA Infotech Ltd.

Tata Infotech Limited, is part of the Tata Group, India's best-known and most trusted conglomerate. The Tata name is synonymous with excellence and ethical business practices which serve as the guiding principles for every enterprise within the Group.

Tata Infotech has executed over 5000 projects across continents and empowers customers worldwide with innovative IT solutions delivered through a broad portfolio of services.

Tata Infotech's strength lies in its ability to execute large turnkey projects using tried and tested methodologies and established on-site and off-shore development models.

Software engineering, Computer education services, Hardware manufacturing and Customer support services have been certified ISO 9000.

For more information, go to www.tata-infotech.com or contact them at webmaster@tatainfotech.com.

About Eftia

Eftia is a global leader in providing and deploying turnkey software solutions and extensible platforms that meet the business automation demands of communications service providers and large enterprises.

Ai², which stands for Adaptable, Intelligent, Integrable, is a next generation, state of the art, application framework and engine to provide enterprise automation solutions for any industry. It enables the rapid, cost-effective creation of custom resource management related applications to meet specific business needs, offering a level of adaptability not seen in other products.

Eftia is a significant contributor to the New Generation Operations Systems and Software (NGOSS) led by the TeleManagement Forum, and is a focus member of the OSS through Java™ Initiative. Eftia is headquartered in Ottawa, Ontario, Canada.

For further information, please contact:

Tejpal Singh Kang
Eftia OSS Solutions Inc.
Marketing Communications
Phone: +91 22 25704504
Email: Tejpal Singh Kang

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