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SUPERCOMM INDIA 2003 held in Delhi on January 20th to 22nd, brought all the right elements for Mr. Stephen Parker, CEO and President of Eftia, to offer up his advice and expertise on today's OSS. With an audience of competitive access carriers, inter-exchange carriers, Internet service providers, local exchange carriers, satellite service providers, and wireless services providers, as well as industry analysts, reporters and investors, Mr. Parker gave an informative dialogue on the composition, value proposition and future of OSS. The message from Parker and his team at Eftia - if you want instant service you need instant operation and that means Instant OSS.
This means bringing your critical operational process and functions online at a level of efficiency that gets you into the marketplace without delay.
But how do you choose the right OSS to get you there? What are the principals and parameters for defining the right Operating Support System for your business? As service providers in India find new economic freedom, pushed on by the economic reforms that have lead to an immense growth potential in the Indian economy, they are searching for just the answer to that question.
With its highly attractive trade and investment policies, India has become one of the most sought after markets for telecom equipment manufacturers and service providers. The Indian Telecom Sector is the 5th largest network in the world, with 39 million line telephone network including mobile phones and an annual growth rate of 22% in basic telephone service and over 100% for cellular and internet services. The task for India's service providers, as Parker pointed out, is to weed through the plethora of product offerings and find a way to narrow the field to the right one.
While it is a given that strong, mature product, that demonstrates depth, flexibility and interoperability, is critical to a successful implementation of any back office system, there are other criteria that are important to consider. Proven ROI, that is sustainable and significant, is a quality all service providers should look to for their OSS needs. Eftia, with its Master.Scribe Suite, has a solid grasp on how to put value into investment and can provide a value proposition in terms of amplified revenue as well as substantial decline in manpower and capital costs.
But Parker also put considerable focus on the importance of SLAs (Service Level Agreements) in the quest of finding the appropriate OSS. With SLAs cost becomes commensurate with performance and rigorous measurements are put in place to ensure quality in a product. This can be a competitive differentiator as a robust and reliable OSS is required.
Once all of these aspects are taken into consideration Parker believes it will add up to the simple qualifier stated earlier -- if you want instant service you need instant operation, which equals instant OSS. And Instant OSS, Eftia can provide.
About Eftia
Eftia is a global leader in providing and deploying turnkey software solutions and extensible platforms that meet the business automation demands of communications service providers and large enterprises.
Ai², which stands for Adaptable, Intelligent, Integrable, is a next generation, state of the art, application framework and engine to provide enterprise automation solutions for any industry. It enables the rapid, cost-effective creation of custom resource management related applications to meet specific business needs, offering a level of adaptability not seen in other products.
Eftia is a significant contributor to the New Generation Operations Systems and Software (NGOSS) led by the TeleManagement Forum, and is a focus member of the OSS through Java™ Initiative. Eftia is headquartered in Ottawa, Ontario, Canada.
For further information, please contact:
Tejpal Singh Kang
Eftia OSS Solutions Inc.
Marketing Communications
Phone: +91-22-25704504
Email: Tejpal Singh Kang