Originally designed for telephone companies looking to automate manual processes and reduce errors, OSSs are now hugely complex and developed to manage cutting-edge products and services. Today, service providers rely on their OSSs for billing, customer care, network and business management, inventory, engineering, planning, and maintenance functions.

OSSs have become absolutely essential for communications service providers. They invest heavily in their OSSs knowing that they can help them reduce costs, retain customers, and accelerate their time to market. With the right OSS service providers can gain competitive advantage by leveraging new technologies to the fullest extent-for themselves and their customers. This is the only way that they can succeed in a market of shrinking margins and increasing customer expectations.

As a leading developer and deployer of OSS for next-generation service providers, Eftia has extensive OSS and communications expertise, and we want to share it. The About OSS section of our Web site is a collection of our most recent white papers, published articles and presentations. It also contains a listing of useful industry resources for OSS.

Please feel free to contact us if you are looking for more information about OSS.