eftia

Next Generation OSS
 

Eftia Announces Strategic Partnership Agreement with XINTEX
Alliance creates superior trading partner interconnection tool

(June 4, 2002 Ottawa, Canada) Eftia, a leading provider of operational support system (OSS) solutions for wireless and wireline service providers, today announced that it has allied with XINTEX, a leading provider of cross-business integration products for communication providers. Together, the two companies offer an innovative trading partner interconnection tool that enables service providers to acquire customers efficiently and cost-effectively and speed time-to-market of new services by substantially increasing order volumes while virtually eliminating errors.

The integrated solution combines the comprehensive Service Order and Trading Partner Interconnection Gateway functionality of the Eftia's Master.Scribe Suite with the advanced PreOrder and Customer Acquisition capability of XINTEX's OneClickPhone™ product suite. "Eftia has always sought to address the specific interconnection challenges facing service providers as they do day-to-day business with one another," says Stephen Parker, Chief Executive Officer at Eftia. "By combining our strengths with those of XINTEX in this joint solution, we have created a superior product that empowers service providers to readily meet their business challenges."

"We are very excited about this partnership," says Chuk Campos, Chief Executive Officer at XINTEX. "Our automated, online customer acquisition system is a perfect fit with Eftia's world-class product suite. The result is a truly unique and impressive product that extends, for both companies, the breadth of our OSS capabilities in the telecom market space."

With the Eftia-XINTEX joint solution, service providers can generate a service order and then manage the end-to-end fulfillment of that order, including all related electronic interaction with the incumbent. Increased accuracy and efficiency in processing lowers service provisioning costs and increases customer satisfaction.

About XINTEX
XINTEX Information Services develops software solutions for Telecommunications providers. We have many years experience developing practical, scalable, flexible, cost effective solutions that address the Service Management and Business Management functions of our customers.

OneClickPhone™has two variations: OneClickPhone.Local™, and OneClickPhone.LD™ These are targeted at local and long distance communication service providers respectively.

OneClickPhone.Local automates customer acquisition for Local Exchange Carriers (LEC). It includes a web-based front end for customers to request a local service quote, electronic bonding software to retrieve relevant customer information from their incumbent carrier, and a web-based sales and ordering system to allow customers to tailor their services and place orders.

OneClickPhone.LD provides similar customer acquisition for long distance carriers. It includes a web-based front end for a customer to request a long distance service quote and electronic bonding software to retrieve the customer's information from the incumbent local carrier. It also optionally presents a rate comparison with the existing carrier, and verifies customer identity and order accuracy using the information provided by the incumbent local carrier.

For more information, go to www.xintex.com or contact info@xintex.com

About Eftia
Eftia is a leader in developing, deploying and managing OSS solutions designed to meet the service management and delivery needs of tier one, wireless and next-generation service providers.

Master.Scribe is an integrated suite of OSS solutions that enables Eftia customers to master their mission-critical business and operations processes, reduce the time to market of services, and lower overall operational costs. The suite provides comprehensive order provisioning and fulfillment; problem management; telecom circuit and asset inventory management; and Internet protocol (IP) address and telephone number management. Eftia also offers a configurable OSS interconnection gateway.

Eftia is a significant contributor to the New Generation Operations Systems and Software (NGOSS) led by the TeleManagement Forum, and is a focus member of the OSS through Java™ Initiative. Eftia is headquartered in Ottawa, Ontario, Canada.

Eftia and Master.Scribe are trademarks of Eftia OSS Solutions Inc.

For more information, please contact:

Farrah Jinha,
TechKnow Communications Inc.
Direct Line (604) 980-2448
Email: farrah@techknowcommunications.com

Vanessa Simmons
Eftia OSS Solutions Inc.
Manager, Marketing Programs & Communications
Phone: (613) 368-3845
Email: vsimmons@eftia.com

 

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