Playing Well With Others
Race to Integrate, Automate Operations Products Grows Urgent
Reprinted with permission from Xchange Magazine, August, 2002, By Peter Lambert
It's agreed. Even in hard times -- or especially because of hard times
-- service providers will continue to spend money on operations
software in the coming months. But according to carriers, vendors,
analysts and system integrators gathered for SUPERCOMM during June in
Atlanta, simply being an operations software supplier won't ensure
vendor survival.
Many say the buyers are grading individual point products in great
part on their capacity and readiness to play well with others in an
integrated, full-service package.
With that mandate in mind, vendors lit up the SUPERCOMM show floor
with integrated operations support system and business support system
demonstrations. The common thread through every marketing pitch
associated with these demonstrations: automated flow-through of data
and tasks from one OSS/BSS to another hands service providers the
necessary keys to reducing costly human intervention and accelerating
the delivery of new, revenue-generating services to market.
Still unanswered, however, is which integration methods will rule.
One school suggests that 'best combinations' of preintegrated products
from each OSS/BSS category will achieve interworking while relieving
buyers of integration labors and costs. At SUPERCOMM, such end-to-end
solutions came from single vendors and partnerships.
The other school suggests that highly open standards for inter-OSS
information and process sharing is necessary to enable carriers to
respond easily to unforeseen market conditions by fitting any vendor
it chooses into a plug-and-play, best-of-breed framework.
Few software vendors fit neatly or exclusively into one camp or the
other. Indeed, as they face a coming shakeout that analysts believe
will mirror the speed and mercilessness of ongoing buyer
consolidation, many vendors who used SUPERCOMM to showcase
preintegrated offerings also boasted an open standards positioning.
Camps
On the plug-and-play, best-of-breed side of the equation, a dozen
vendors and system integrators joined forces at the show to tout the
promise of the OSS Through Java Initiative (OSS/J). Founded in
September 2000, OSS/J is building on the success of Java 2 Enterprise
Edition (J2EE) technology in enterprise applications and e-commerce,
as well as cross-industry Common Object Brokering Architecture (CORBA)
and extensible markup language (XML) standards. Those technologies
provide a framework for developing reusable applications in the form
of software 'objects' and for exchanging tasks and data among OSSs.
OSS/J's first phase targeted the development of application
programming interfaces for Trouble Ticket, 3G wireless service
activation and quality of service systems, followed by an Inventory
API late last year. A billing API is on the way. All APIs are
standardized under the latest Java Community Process (JCP) program,
yielding cross-industry economies of scale, according to advocates.
The plan, says Eftia OSS Solutions Inc. CTO Christopher Dean, is to
systematically "knock off" an API for each OSS category, issue public
domain development and testing kits to the vendor community, "then
aggressively try to get them into practical use." So far, OSS/J has
certified only one commercially available product, the premioss-sp
service provisioning module from IP VALUE GmbH. But high-profile
vendors, including Telcordia Technologies Inc., say they have
implemented the APIs for demonstration purposes and intend to map
their future developments around Java, CORBA and XML technologies.
Among OSS/J advocates at SUPERCOMM were:
Application server provider BEA Systems Inc. and system
integrator PwC LLP showed how BEA's Weblogic app server dynamically
can combine multivendor OSS functions, such as the mobile workforce
management suite built around Weblogic by PwC. With Java, "cost is
spread across multiple industries," says Chris Kim, director of
worldwide communications markets for BEA, who notes that 95 developers
including Autodesk Inc., MetaSolv Software Inc., Netcracker Technology
Corp. and PwC have built products on Weblogic. "Last October we
demonstrated 13 different integrations in four days with three
people," Kim says. "Now we have something that actually is plug and
play."
Nokia Corp. introduced its broadband element aggregation and
mediation platform, Nokia NetAct for Broadband. Based on a distributed
J2EE-based client-server architecture, the platform provides
integrated management for all Nokia's broadband access and intelligent
edge network elements. The company says that when it is integrated
with other applications it works as a layer between specialized
applications for network fault and performance monitoring, inventory
management, service creation and activation, service assurance and a
number of Nokia broadband network elements.
Eftia publicized its role in defining OSS/J's Inventory API
and demonstrated Web-enabled order entry and trouble ticket features
of its Master.Scribe configurable OSS interconnection gateway,
recently integrated with Oracle Corp.'s new Oracle 9i database
management suite.
At the same time, eXcelon Corp. pitched the data exchange
functions of its native XML database management system, eXtensible
Information Server (XIS).
Unlike past approaches to an 'integration bus' by such middleware
players as SeeBeyond Technology Corp., TIBCO Software Inc. and Vitria
Technology Inc. "with OSS/J, we're all mapping to a common information
model per API that is all in the public domain, so nobody will own
this," says Eftia's Dean. He notes that Java and XML pave the way for
app-to-app integration and browser-based access to any OSS. "I'd hope
we'd start to see general adoption next year, because why reinvent the
wheel? We think this has the best shot at getting what everyone wants:
applications dynamically talking to one another."
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