Eftia is an Independent Software Vendor (ISV) of Remedy® products (AR System® Product Suite, Remedy's Service Management Applications, and Integration Products). Remedy automates service-related business processes through a complete suite of best practice Service Management applications, including IT Service Management and Customer Service and Support solutions. All Remedy products leverage the highly flexible Action Request System®, a comprehensive development environment that delivers business process authoring capabilities to meet the unique requirements of organizations today and into the future.

For more information about Remedy, a BMC Software company, visit www.remedy.com.

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