Ascential

Ascential Software Corporation is the leading provider of enterprise data integration solutions to organizations worldwide. Customers use the Ascential Enterprise Integration Suite to integrate and leverage data across all transactional, operational and analytical applications with confidence in the accuracy, completeness and timeliness of critical information. Ascential Software's powerful data profiling, data quality, data transformation, parallel processing, meta data and connectivity solutions enable customers to reduce total cost of ownership and increase return on IT investment. Headquartered in Westboro, Mass., Ascential Software has offices worldwide and supports more than 3,000 customers in such industries as financial services, telecommunications, healthcare, life sciences, manufacturing, consumer goods, retail and government.

ClickSoftware Inc.

ClickSoftware is a leading provider of end-to-end Service Chain Optimization solutions for service organizations. Its products optimize service operations by simultaneously increasing revenue, reducing operating costs and increasing customer loyalty.

CSC Brasil

Founded in 1986, CSC Brasil initially worked with productivity, performance management and capacity planning software for IBM mainframes. Along with the evolution of Information Technology, CSC BRASIL expanded its solutions for the corporate environment, providing software for distributed systems management.

Daleen Technologies

In June 1999, Eftia formed a partnership with Daleen Technologies of Boca Raton, Florida, to promote the integration of their billing, customer care and operational support system software products. An integrated Daleen BillPlex™ and Eftia Master.Scribe® solution enables the seamless operation of enterprise-critical business processes for telecommunications service providers.

Deloitte Consulting

In February 2001, Deloitte Consulting began to market, install and integrate the Master.Scribe® Suite of service provisioning software. Eftia will assist Deloitte Consulting with sales, marketing and support activities relating to Eftia products. This alliance offers service providers extensive system integration expertise in provisioning flexible, scalable and configurable solutions, particularly for next-generation service providers.

Fulcrum Technologies

Founded in 1981, Fulcrum Technologies is a privately owned company, headquartered in Seattle, Washington. Fulcrum provides asset/inventory tracking and materials management solutions. Fulcrum focuses primarily on the telecommunication industry, helping companies manage their valuable network, infrastructure, equipment and other assets. Together, Eftia and Fulcrum offer an integrated solution that takes inventory and personnel management out of the office—into the field. The joint solution, which integrates Master.Scribe with CATS 2000, combines total inventory control with critical workflow management.

Hewlett Packard Company

In May 1999, Eftia became a Hewlett Packard (HP) Company OpenView Communications Solution partner. The Eftia Master.Scribe Maintenance network problem resolution system provides complementary functionality to HP OpenView Communications solutions.

IBM

As a Strategic Partner with both the Master.Scribe software suite and Ai² Application Development Framework, Eftia has partnered with IBM on communication software solutions since 2002. The world's top provider of computer hardware, IBM is among the leaders in almost every market in which it competes, making desktop and notebook PCs, mainframes and servers, storage systems, and peripherals, among its thousands of products. The IBM's service arm is the largest in the world and the organization is second in providing software products.

Info Directions

In May 2001, Eftia formed a sales and marketing alliance with Info Directions of Rochester, New York. Together, the companies offer a fully integrated end-to-end OSS and billing solutions that improves service providers' efficiency and provides opportunities for increased revenues. Info Directions manufactures, installs and supports core rating, billing and customer care solutions to the integrated communications marketplace.

IONA

IONA is the leading e-Business Platform provider for Web Services Integration with more than 4,500 customers worldwide. IONA Orbix E2ATM, which consists of the award-winning Orbix E2A Web Services Integration Platform and Orbix E2A Application Server Platform, enables the flow of information across disparate systems and the liberation of application assets for new business opportunities. Founded in 1991, IONA® (NASDAQ: IONA) is headquartered in Dublin, Ireland, with U.S. headquarters in Waltham, Massachusetts.

Microsoft Corporation — OSS Working Group

In June 1999, Eftia joined 26 other leading companies including Microsoft, and became a member of the OSS Working Group. The group defines a framework for OSS and business support systems (BSS) applications that will best meet the needs of existing and new service providers as they deploy network services to their customers. The OSS Working Group promotes the creation and adoption of interfaces based on Component Object Model (COM) technologies, enabling network equipment providers and software vendors to create new applications to meet the requirements of today's service providers.

netViz Corporation

netViz Corporation is a privately-held software-development company based in Maryland, specializing in tools for network mapping and information management. Founded in 1986, netViz has consistently worked to help bridge the gap between graphic and textual information. The company's award-winning flagship product, netViz 3D, is a Windows-based desktop application that allows users to collect, manage and present complex information graphically.

Oracle Corporation

In January 1998, Eftia became an Independent Software Vendor (ISV) for Oracle database products. Oracle Corporation is the world's largest vendor of information management software.

Perot Systems

Eftia's partnership with Perot Systems combines complementary strengths to create open, interoperable and scalable products for emerging and next-generation service providers. The alliance offers service providers extensive systems integration expertise in customizing and configuring a best-in-class OSS solution, particularly for the DSL market.

Remedy, a BMC company

Eftia is an Independent Software Vendor (ISV) of Remedy® products (AR System® Product Suite, Remedy's Service Management Applications, and Integration Products). Remedy automates service-related business processes through a complete suite of best practice Service Management applications, including IT Service Management and Customer Service and Support solutions. All Remedy products leverage the highly flexible Action Request System®, a comprehensive development environment that delivers business process authoring capabilities to meet the unique requirements of organizations today and into the future.

Sheer Networks

Sheer Networks is a privately owned company established in 1999, and headquartered in Framingham, Massachusetts, USA. Sheer has developed and is deploying a unique technology solution that solves the critical business issue faced by Telecommunications Service Providers around the world: How to achieve rapid profitability of broadband services in complex and diversified broadband network environments that are constantly going through change.

Sun Microsystems

In September 2000, Sun Microsystems designated Eftia as a Strategic Developer. This designation is awarded to companies who have made a commitment to standardize on Sun hardware. Sun was founded with one driving vision: a vision of computers that talk to each other no matter who built them. While others protected proprietary, stand-alone architecture, Sun focused on taking companies into the network age.

Syndesis Limited

The Eftia/Syndesis joint solution presents an OSS product that is open, scalable and flexible. These qualities enable today's service providers to keep up with skyrocketing demand for data services and the sharply increased volume of new service deployments. Syndesis makes it possible for the world's most important telecommunications companies to leverage their network investments by delivering new data services to their customers quickly, reliably and profitably.

Tata Infotech

Tata Infotech Ltd. is an Indian multinational offering IT services across the world. Tata Infotech is part of the Tata Group, the most significant, most trusted and most forward-looking conglomerate in India. Tata Infotech empowers customers worldwide with innovative IT solutions delivered through a broad portfolio of services. Its strength lies in its ability to execute large turnkey projects using tried and tested methodologies and established on-site and offshore development models using the whole gamut of IT services, consulting and solutions.

Telamon Inc.

In February 1998, Eftia became an authorized reseller of the Telamon Inc. TelAlert paging system. Telamon specializes in notification, interactive response, and data communications products. Master.Scribe Maintenance uses TelAlert for its Paging Notification System option.

Unisys Corporation

In June 2000, Unisys Corporation began to market, install and integrate the Eftia Master.Scribe® Suite of prepackaged service provisioning software as part of the Unisys Global OSS solution portfolio. Eftia will assist Unisys with sales, marketing and support activities relating to Eftia products. This alliance offers service providers extensive systems integration expertise in provisioning flexible, scalable and configurable solutions, particularly for emerging and next-generation service providers.

Usha Communications

Usha Communications is a global firm offering optimal billing and customer care products for communications service providers. UshaComm's solutions generate an extraordinary return on investment by integrating risk management and airtight revenue assurance with flexible best-in-class business processes. In 2002 Unicorn Release 5 was recognized as a finalist for Best Overall Billing Product by a leading panel of experts.

ViryaNet

ViryaNet is a leading global provider of open systems, wireless and Web-based mobile workforce management solutions. The Service Hub solution suite completely incorporates today's important open systems standards and is 100% Web-based. It delivers award-winning functionality to help organizations of all sizes optimize the service chain, maximize customer satisfaction and retention, increase service revenues and decrease associated field service costs. Dramatically improving organization-wide service performance through mobile workforce optimization, Service Hub quickly becomes a mission-critical component of iMedeon's customers' competitive strategies.

Xintex

XINTEX Information Services develops software solutions for Telecommunications providers. We have many years experience developing practical, scalable, flexible, cost effective solutions that address the Service Management and Business Management functions of our customers. OneClickPhoneTM has two variations: OneClickPhone.LocalTM, and OneClickPhone.LDTM These are targeted at local and long distance communication service providers respectively. OneClickPhone.Local automates customer acquisition for Local Exchange Carriers (LEC).