Service Template Bundles
For out-of-the-box start-ups, Eftia offers service template
bundles with the Master.Scribe Suite. These are prepackaged profiles
for your choice of telephony, broadband or IP service offerings.
Service template bundles get you up and running with standard forms
and processes so you can quickly launch your service offerings.
Best Business Processes
Based on decades of combined communications business and
operations experience, Eftia has designed into our products the
best practices for next-generation business operations.
Our prepackaged processes ensure that you receive the ideal OSS
to build a successful service provider business. Master.Scribe gives
you the flexibility to configure the processes as your business
changes and grows.
Master.Scribe products support processes that include
- Interfacing with customers for order entry, trouble ticket submission
and status reporting using fax, E-mail and the Web
- Managing telecom inventory and assets
- Entering service orders, spawning related activities and tasks,
notifying the involved personnel and tracking orders to completion
For details about Eftia best business processes, please contact
us directly.
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