Customer-defined Data
The information stored and made accessible by Master.Scribe Service Order is determined by your operational requirements. Data stored can include:

• General service order information, including order number, order status and jeopardy, or escalation flags and notices
  
• Requester details, including contact names and telephone numbers
  
• Order details, including circuit specifics, site information and special remarks
  
• Critical dates, such as customer requested due dates, testing dates and completion dates
  
• Billing contact information and billing codes
  
• A running log to track service orders to final completion
  
• Other user-specific data
  

Common data assembled with specific service packaging can be pre-configured as default data, minimizing order entry efforts.

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For further information about Master.Scribe Service Order or to obtain Eftia product brochures, please contact us directly.